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The InfinIT Promise
The InfinIT Promise
All Technology Assurance Tiers include 24/7 Remote Monitoring and Unlimited Maintenance Labor for covered systems.
Core Tier
Core Tier
Full Cybersecurity Stack
SOC Monitoring & Threat Detection
Automated Patch Management
Note: Hardware repairs/replacements are the responsibility of the Client.
Flex Tier (Our Most Popular)
Flex Tier (Our Most Popular)
Includes All Core Services
The Repair Fund: Monthly credits toward component repairs.
Life-Extension: Designed to maximize the ROI of your existing hardware.
Elite Tier
Elite Tier
Everything in Flex, plus:
Hardware Lifecycle Fund: Full device replacement included.
Zero-Shock Budgeting: Never pay for a new workstation or server again.
Q: What is a "Covered System"?
Q: What is a "Covered System"?
A: Covered systems include your UniFi network infrastructure (Gateways, Switches, and Access Points) and any workstations registered under your chosen Assurance Tier.
Q: How does the "Repair Fund" in the Flex Tier work?
Q: How does the "Repair Fund" in the Flex Tier work?
A: A portion of your monthly fee is credited toward your account's specific Repair Fund. When a covered device (like a laptop screen or a desktop power supply) fails, we use these funds to cover the cost of the parts, ensuring your hardware lasts as long as possible.
Q: Is "Unlimited Labor" really unlimited?
Q: Is "Unlimited Labor" really unlimited?
A: Yes! For all maintenance, optimization, and security management of covered systems, you will never receive a labor invoice. Note: Large projects like moving your office or installing entirely new network runs are quoted separately.
Q: What happens if I’m on the Core Tier and a server fails?
Q: What happens if I’m on the Core Tier and a server fails?
A: Under the Core Tier, InfinIT provides the labor to diagnose and manage the situation at no extra cost, but the cost of the replacement parts or the new server remains the responsibility of the Client.
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